OFICINA MUNICIPAL D'INFORMACIÓ DE CONSUM
Claims, reports or complaints
Consultations
Information Sheets
File download
Consumer education
Responsible consum
Preguntes freqüents
In the event that you file a claim, you must also attach an invoice, receipt or any other document that proves the consumer relationship with the claimed company.
Size limit per file 2MB
You can compress the files before attaching them, for example with 7zip or WinZip
If the required documentation is not submitted within a week, the application will be considered rejected.
Basic information on data protection, in accordance with EU Regulation 2016/679, of April 27, Organic Law 3/2018 of December 5, and Royal Decree 1720/2004, of December 21: